Adventist leader reflects on his life and on how to lead with curiosity.
Published on: 01-30-2024
“To get results, you have to be able to lead others,” Terry Shaw, president and CEO for AdventHealth said in a recent podcast. “But before you can lead others, you have to lead yourself.”
That was one among the many nuggets Shaw shared in a Franklin Covey podcast, “C-suite Conversations,” talking about his four-decade journey with AdventHealth. Shaw represented the first health system to be featured in a series that, according to host Scott Miller, seeks to enlighten listeners with ideas from industry leaders on what they do that others can do “to build our own careers, whether you want to be in the C-suite or not.” C-suite is a term for top management positions in corporations.
Along with insights gleaned on the path from the role of internal audit to serving as CEO of a hospital system with more than 50 hospitals across multiple states, Shaw described orchestrating a communications strategy that clearly delivers AdventHealth’s message. “I want the person receiving the care to have the same experience whether they’re in Florida or in Kansas or in Denver, Colorado, and I want them to understand that when you see an AdventHealth sign — regardless if that’s a hospital, an urgent care center, a physician’s office — you know what that stands for, how you’re going to be cared for ,and what’s important to our organization as we think about you and your health,” he said.
A self-described “naturally curious individual” who lights up when he talks about facets of leading with curiosity, Shaw said, “If you think of yourself as the smartest person in the room, you’re in big trouble and you’re going to miss something.”
Along with more personal insights, such as his most influential mentor, his favorite book, and what he believes to be his greatest superpower, Shaw also shared what skills are needed to master a thriving career and the big trends that are going to take over health care over the next 15 years.
AdventHealth is a connected system of care for every stage of life and health under the mission of “Extending the Healing Ministry of Christ.” More than 92,000 skilled and compassionate caregivers in physician practices, hospitals, outpatient clinics, skilled nursing facilities, home health agencies, and hospice centers provide individualized, wholistic care. A shared vision, common values, focus on whole-person health, and commitment to making communities healthier unify the system’s more than 50 hospital campuses and hundreds of care sites in diverse markets throughout nine U.S. states.